Ambassador Zermatt Hotel

Spisstrasse 10, Zermatt, Switzerland  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ambassador Zermatt Hotel

Free Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

A la carte restaurant

Welcome drink

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

City shuttle service

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Spa center

Overview

Ambassador Zermatt Hotel is placed in a resort area of Zermatt in the vicinity of Matterhorn, Dufour Peak and Schwarzsee. Renovated in 1998, this excellent hotel offers accommodation in a 5-story traditional building.

Placed near ski lifts, Ambassador Zermatt Hotel provides a ski storage room, ski equipment and a ski pass. The property is in a 10-minute walk to Zermatt city center.

Ambassador Zermatt Hotel offers a panoramic view to its guests.

A 10-minute walk to Zermatt ZBAG-lz cable car station. Guests can reach Lugano airport within 90 minutes' drive.

Rooms

This property has 85 luxury guestrooms including standard twin room and suite that are appointed with a laptop safe, a writing desk, climate control, a balcony and a wardrobe. Some rooms feature views over Matterhorn. They provide bathrooms with a hairdryer, a shower and dressing gowns.

Eat & Drink

The lobby restaurant serves dishes of vegetarian cuisine. Guests can unwind in the Cosy Piano bar with a favourite drink. A variety of dishes are served in Corbeau d'Or and Berghof, which are only 5 minutes’ walk away.

Services

The property features an elevator, a safety deposit box and a car park.

Relax

Ambassador Zermatt Hotel is a child-friendly hotel offering meals, cribs and a playroom. Fitness classes and a gym as well as snow skiing, cycling and hiking are available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   85.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Exterior corridors
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • City shuttle service
  • Room service
  • Housekeeping
  • Ski equipment rental
  • Self-service laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar

Meeting facilities

  • Business center
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa center
  • Sauna
  • Jacuzzi

Room view

  • Garden view
  • Mountain view

Room facilities

  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Balcony
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu
  • Pillow top mattress

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 12 may stay at the price of CHF 40 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Ambassador Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

Spisstrasse 10, Zermatt, Switzerland

Get directions
City Center
  • Zermatt
    500 m
Airports
Train Stations
  • Zermatt railway station
    200 m
  • Train Stations
    100 m
  • Bus stop
    11.4 km
Restaurants
  • Corbeau d'Or
    60 m
  • Restaurant vis-a-vis (cuisine: Swiss)
    130 m
Ski areas
  • Pollux
    130 m
  • Zermatt-Matterhorn Ski Resort
    3.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    85

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Ambassador Zermatt photos Room
Standard Double Room
Bed type: 1 Single bed or Twin beds or Double bed
Size: 25 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard|Standard Twin Matterhorn View - Breakfast included

Room facilities
    Twin Room for Single Use
    Bed type: Double bed or 1 Single bed
    Check Prices
    — Less information+ More information

    Twin room sole use

    Ambassador Zermatt photos Room
    Suite
    Bed type: 1 Queen-size bed, 2 Single beds and 1 Sofa bed or Double bed
    Size: 60 m²
    Check Prices
    • Shower
    — Less information+ More information

    Suite Suite Mountain View

    Room facilities
      Ambassador Zermatt photos Room
      Junior Suite
      Check Prices
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Ambassador Zermatt Hotel Zermatt location
        Show big map »

        Hotel Address:

        Spisstrasse 10, Zermatt, Switzerland

        Get directions
        City Center
        • Zermatt
          500 m
        Airports
        Train Stations
        • Zermatt railway station
          200 m
        • Train Stations
          100 m
        • Bus stop
          11.4 km
        Restaurants
        • Corbeau d'Or
          60 m
        • Restaurant vis-a-vis (cuisine: Swiss)
          130 m
        Ski areas
        • Pollux
          130 m
        • Zermatt-Matterhorn Ski Resort
          3.0 km
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          5
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge

        Ambassador Zermatt Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Zermatt - 4.9 km

        Popular areas

        • City Center - 400 m

        Places of interest

        • Mountaineers' cemetery - 600 m
        • Gemeindeverwaltung - 600 m
        • Matterhorn Express - 1.2 km
        • Zermatt - Furi - 1.2 km
        • Matterhorn glacier paradise - 1.2 km
        • Furi - Riffelberg - 2.9 km
        • Furi - Trockener Steg - 2.9 km
        • Riffelberg - Gifthittli - 3.4 km
        • Schwarzsee - 4.8 km

        Train stations

        • Zermatt railway station - 100 m

        Convention centers

        • Vernissage Centre Culturel - 300 m

        Amusement

        • FIZ Fun In Zermatt AG - 600 m

        Museums

        • Matterhorn Museum - 600 m

        Golf courses and Country clubs

        • Matterhorn Golf club - 100 m

        Ski Areas

        • Ski Lift Zermatt - Furi - 1.2 km

        Local attractions

        • The Matterhorn - 5.3 km
          ZermattSwitzerland
        • Breithorn - 9.3 km
          ZermattSwitzerland
        • Allalinhorn - 10.7 km
          Saas-Fee
        • Matterhorn Glacier Paradise - 6.3 km
          Zermatt 3920Switzerland
        • Klein Matterhorn - 9.7 km
          Switzerland

        Near the hotel

        • Pollux - 130 m
          ZermattSwitzerland
        • Stoked Swiss Ski and Snowboard School - 550 m
          Bahnhofstrasse 72, Zermatt
        • Zermatt Fun - 1.4 km
          CP 281, Zermatt
        • Sunnegga Paradise - 280 m
        • Matterhorn Museum - 650 m
          Kirchplatz, Zermatt

        Restaurants nearby

        • Corbeau d'Or - 60 m

          Address: Untere Mattenstrasse 12
          Phone: +41/279662660

          74% likes this, based on 17 reviews
          Price Range: GBP 21 - GBP 55

        • Berghotel Riffelalp - 130 m

          Phone: 41-27/966 46 46

          80% likes this, based on 30 reviews

        • Ice Buffet Bar Pizzeria - 130 m

          Address: Trockener Steg 2900m
          Phone: 00 41 279 67 18 12

          53% likes this, based on 44 reviews
          Cuisine: Swiss
          Price Range: GBP 8 - GBP 34

        • Restaurant vis-a-vis - 130 m

          Address: Gornergrat 3100m
          Phone: +41 27 966 64 00

          65% likes this, based on 44 reviews
          Cuisine: Swiss
          Price Range: GBP 8 - GBP 34

        • Gandegghutte - 130 m

          Phone: 079 607 88 68

          81% likes this, based on 26 reviews

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          5
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge

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        Cities nearby

        Ambassador Zermatt Reviews

        Guest reviews are submitted by our customers after their stay at Ambassador Zermatt

        Average guest rating

        6.8out of 10
        Very good
        Based on 80 reviews

        Rating by category:

        Location
        7.6
        Rooms
        7.3
        Service
        7.1
        Value
        6.3
        Dining
        8.0

        Guest reviews

        • Family with children
          6.6

          The Hotel is okay, Swimming-pool is excellent, Breakfast also good.

          Hotel Room Furnishing are below standard, the very old TV could be replaced, Couch and chairs heavy used, Bed mattress not good quality.

        • Single
          5.8

          The comum area is brand new, the also have a room for skis and boots, but it's not a locker, it's just a room.

          The rooms are old, if you compare the comum area and the rooms, looks like you are staying in a different hotel. After a long ski day, I was specting to have a nice Sauna, but the sauna was off (I don't know if it was broken or not).

        • Group of friends
          7.4

          Good location neer the train station, excellent spa facilities, good breakfast and value for money restaurant/half-board.

          Reception staff not overly friendly and very little information provided without questioning.

        • Family with children
          4.6

          The location was great.

          The decor of our 3-room apartment was, frankly, awful. The bathroom and kitchen area look like they date from the 1970s. The kitchen area was extremely poorly equipped, only minimum cooking equipment was provided, which made it extremely difficult to cook even a simple meal. The sofa bed was worn and dirty, and extremely uncomfortable. The 150 CHF cleaning fee was unreasonable considering all washing up and rubbish removal had to be done by the guest. The swimming pool was not very suitable for young children. If the sofa bed were replaced and the kitchen and bathroom renovated, the apartment would be a very nice place to stay.

        • Family with children
          7.4

          Very close to the train station and ski bus stops

          Rooms were old! Decor was dated. Furniture was uncomfortable. Prices were too high for this hotel compared to others.

        • Group of friends
          6.6

          Very friendly staff and good sauna / pool area, only lacking soap dispensers in the showers and wc cubicles. Good breakfast but a bit over priced at 20 SfR a head / day.

          That the ordered luggage transfer from hotel to station where we were to catch a train was suddenly gone to people being transferred to a non time essential taxi and we then had to carry our own luggage to the station - not too good a start of the trip home. The buffet fondue restaurant not really worth the approx 50 Sfr a head - many better restaurants in town. Rooms very 70s and uncharming but well functioning. Duvets thin man made fibre ones that ought to have been proper down stuffed.

        • Family with children
          6.2

          Location, Staff, Quality of food

          Facilities eg small lift, poor quality room for the price charged eg over $400

        • Older travelers
          5.0

          Close to the ski bus stop

          Breakfast very very poor. No fresh fruit. Only one type of mueslil, only one type of yoghurt and no dried fruit. Bread from the previous day, which remained after dinner. Rooms with old equipment. There was no soap or shampoo in the bathroom and only some poor quality soap. Very strong smell of cigaretts in the hotel bar which is open on lobby. I choose this hotel because I read description of the hotel. I was very dessapointed at the place.

        • Group of friends
          7.0

          Location is very good, closed to the station.

          The cleaning fee doesn't include in the hotel rate, it cost CHF150 and the reception will not inform you until check out.

        • Group of friends
          9.2

          It is a nice hotel. Very good if you are traveling in a group.

          Cleaning charges are a bit high.

        How to reach hotel

        hotel Ambassador Zermatt Hotel Zermatt location
        Show big map »

        Hotel Address:

        Spisstrasse 10, Zermatt, Switzerland

        Get directions
        City Center
        • Zermatt
          500 m
        Airports
        Train Stations
        • Zermatt railway station
          200 m
        • Train Stations
          100 m
        • Bus stop
          11.4 km
        Restaurants
        • Corbeau d'Or
          60 m
        • Restaurant vis-a-vis (cuisine: Swiss)
          130 m
        Ski areas
        • Pollux
          130 m
        • Zermatt-Matterhorn Ski Resort
          3.0 km
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          5
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge