Ambassador Zermatt Hotel

Spissstr. 10 Zermatt Vs 3920, Zermatt, Switzerland  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ambassador Zermatt Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Sports activities

Hiking

 Spa and relaxation

Jacuzzi

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

The excellent Ambassador Zermatt offers luxury guest rooms close to Matterhorn and Zermatt. The hotel opened its doors in 1979 and was remodeled in 1998.

Placed near ski lifts, Ambassador Zermatt provides ski equipment rental, a ski storage room and a ski pass. Zermatt city center is 1 km away.

The hotel's central location offers to get to Lugano airport in 90 minutes by car.

Rooms

This property has 85 guestrooms including Standard Twin Room, Junior Suite and Suite appointed with cable TV, heating, ironing facilities, a minibar and a private balcony. Many rooms come with a panoramic view on the garden. They feature bathrooms with terry bathrobes, a hairdryer and free toiletries.

Eat & Drink

The restaurant serves vegetarian dishes. Guests are welcome to the Lounge And The bar to relax with a drink.

Services

The on-site car rentals are also provided.

Relax

Ambassador Zermatt offers children’s meals, a playroom and board games for guests travelling with children. The hotel's activities include snow skiing and hiking.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms:   85.

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Facilities

General

  • Free Wi-Fi
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Fireplace
  • Luggage storage
  • Ski storage
  • Exterior corridors
  • Elevator

Sports & Fitness

  • Skiing
  • Hiking

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Ski equipment rental
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Snack bar

Meeting facilities

  • Business center
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services
  • Children's menu
  • Board games

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa center
  • Jacuzzi
  • Sauna
  • Sun terrace
  • Garden area
  • Television in lobby

Room view

  • Garden view
  • Mountain view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Bottled water
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow top mattress
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child under the age of 12 may stay at the price of CHF 40 per person per night in an extra bed. 
  • All children under the age of 2 may stay at the price of CHF 20 per person per night in a crib. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Ambassador Zermatt Hotel Zermatt location
Show big map »

Hotel Address:

Spissstr. 10 Zermatt Vs 3920, Zermatt, Switzerland

Get directions
City Center
  • Zermatt
    500 m
Airports
Train Stations
  • Zermatt
    200 m
  • Zermatt GGB
    200 m
  • Bus stop
    11.4km
Restaurants
  • Corbeau d'Or (cuisine: Delicatessen)
    60 m
  • Restaurant vis-a-vis (cuisine: Swiss)
    130 m
Ski areas
  • Pollux
    130 m
  • Zermatt-Matterhorn Ski Resort
    3.0km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    85

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Ambassador Zermatt Twin RoomAmbassador Zermatt Twin RoomAmbassador Zermatt Twin RoomAmbassador Zermatt Twin Room
Twin Room
Bed type: 2 Single beds or Double Bed or Twin beds
Size: 25m2
Check Prices
  • Air conditioning
— Less information+ More information

This double room has a balcony, minibar and seating area. Please note that extra beds are not available in this room type.

Room facilities
    Ambassador Zermatt SuiteAmbassador Zermatt SuiteAmbassador Zermatt Suite
    Suite
    Bed type: Double Bed or 1 King Size bed, 2 Single beds and 1 Sofa bed or Triple
    Size: 60m2
    Check Prices
    — Less information+ More information

    Suite Suite Mountain View

    Room facilities
      Ambassador Zermatt Junior SuiteAmbassador Zermatt Junior SuiteAmbassador Zermatt Junior Suite
      Junior Suite
      Size: 60m2
      Check Prices
      • Private bathroom
      — Less information+ More information

      This suite has a balcony, a bathroom with bathrobes and a living area with a sofa. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests.

      Room facilities

        How to reach hotel

        hotel Ambassador Zermatt Hotel Zermatt location
        Show big map »

        Hotel Address:

        Spissstr. 10 Zermatt Vs 3920, Zermatt, Switzerland

        Get directions
        City Center
        • Zermatt
          500 m
        Airports
        Train Stations
        • Zermatt
          200 m
        • Zermatt GGB
          200 m
        • Bus stop
          11.4km
        Restaurants
        • Corbeau d'Or (cuisine: Delicatessen)
          60 m
        • Restaurant vis-a-vis (cuisine: Swiss)
          130 m
        Ski areas
        • Pollux
          130 m
        • Zermatt-Matterhorn Ski Resort
          3.0km
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge

        Ambassador Zermatt Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Zermatt - 4.9km

        Popular areas

        • City Center - 400 m

        Places of interest

        • Gemeindeverwaltung - 600 m

        Convention centers

        • Vernissage Centre Culturel - 300 m

        Amusement

        • FIZ Fun In Zermatt AG - 600 m

        Local Attractions

        • The Matterhorn - 5.3km
          ZermattSwitzerland
        • Breithorn - 9.3km
          ZermattSwitzerland
        • Allalinhorn - 10.7km
          Saas-Fee
        • Matterhorn Glacier Paradise - 6.3km
          Zermatt 3920Switzerland
        • Klein Matterhorn - 9.7km
          Switzerland

        Near the hotelNear the hotel

        • Pollux - 130 m
          ZermattSwitzerland
        • Stoked Swiss Ski and Snowboard School - 550 m
          Bahnhofstrasse 72, Zermatt
        • Zermatt Fun - 1.4km
          CP 281, Zermatt
        • Sunnegga Paradise - 280 m
        • Matterhorn Museum - 650 m
          Kirchplatz, Zermatt

        Restaurants Nearby

        • Corbeau d'Or - 60 m

          Address: Untere Mattenstrasse 12
          Phone: +41/279662660

          74% likes this, based on 17 reviews
          Cuisine: Delicatessen
          Price Range: GBP 20 - GBP 53

        • Berghotel Riffelalp - 130 m

          Phone: 41-27/966 46 46

          80% likes this, based on 30 reviews

        • Ice Buffet Bar Pizzeria - 130 m

          Address: Trockener Steg 2900m
          Phone: 00 41 279 67 18 12

          53% likes this, based on 44 reviews
          Cuisine: Pizza & Pasta, Swiss
          Price Range: GBP 8 - GBP 33

        • Restaurant vis-a-vis - 130 m

          Address: Gornergrat 3100m
          Phone: +41 27 966 64 00

          65% likes this, based on 44 reviews
          Cuisine: Swiss
          Price Range: GBP 8 - GBP 33

        • Gandegghutte - 130 m

          Phone: 079 607 88 68

          81% likes this, based on 26 reviews

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge

        Hotels nearby
        Alex Hotel Zermatt
        4 stars
        0.2km
        Hotel Simi Zermatt
        4 stars
        0.4km
        Hotel Alfa Zermatt
        2 stars
        0.4km
        Hotel Eden Zermatt
        4 stars
        0.7km
        Hotel Rex Zermatt
        4 stars
        0.7km
        Cities nearby
        • Stalden hotels - 26km
        • Agarn hotels - 31km
        • Saas-Fee hotels - 17km
        • Grimentz hotels - 22km
        • Tasch hotels - 6km
        • Grachen hotels - 21km
        • Visp hotels - 32km
        • Sierre hotels - 34km
        • Brig hotels - 37km
        • Saas-Almagell hotels - 17km

        Ambassador Zermatt Reviews

        Guest reviews are submitted by our customers after their stay at Ambassador Zermatt

        Average guest rating

        6.8out of 10
        Very good
        Based on 61 reviews

        Rating by category:

        Rooms
        9.0
        Dining
        8.0

        Individual guest reviews

        • Family with children
          6.6

          The Hotel is okay, Swimming-pool is excellent, Breakfast also good.

          Hotel Room Furnishing are below standard, the very old TV could be replaced, Couch and chairs heavy used, Bed mattress not good quality.

        • Single
          5.8

          The comum area is brand new, the also have a room for skis and boots, but it's not a locker, it's just a room.

          The rooms are old, if you compare the comum area and the rooms, looks like you are staying in a different hotel. After a long ski day, I was specting to have a nice Sauna, but the sauna was off (I don't know if it was broken or not).

        • Group of friends
          7.4

          Good location neer the train station, excellent spa facilities, good breakfast and value for money restaurant/half-board.

          Reception staff not overly friendly and very little information provided without questioning.

        • Family with children
          4.6

          The location was great.

          The decor of our 3-room apartment was, frankly, awful. The bathroom and kitchen area look like they date from the 1970s. The kitchen area was extremely poorly equipped, only minimum cooking equipment was provided, which made it extremely difficult to cook even a simple meal. The sofa bed was worn and dirty, and extremely uncomfortable. The 150 CHF cleaning fee was unreasonable considering all washing up and rubbish removal had to be done by the guest. The swimming pool was not very suitable for young children. If the sofa bed were replaced and the kitchen and bathroom renovated, the apartment would be a very nice place to stay.

        • Family with children
          7.4

          Very close to the train station and ski bus stops

          Rooms were old! Decor was dated. Furniture was uncomfortable. Prices were too high for this hotel compared to others.

        • Group of friends
          6.6

          Very friendly staff and good sauna / pool area, only lacking soap dispensers in the showers and wc cubicles. Good breakfast but a bit over priced at 20 SfR a head / day.

          That the ordered luggage transfer from hotel to station where we were to catch a train was suddenly gone to people being transferred to a non time essential taxi and we then had to carry our own luggage to the station - not too good a start of the trip home. The buffet fondue restaurant not really worth the approx 50 Sfr a head - many better restaurants in town. Rooms very 70s and uncharming but well functioning. Duvets thin man made fibre ones that ought to have been proper down stuffed.

        • Family with children
          6.2

          Location, Staff, Quality of food

          Facilities eg small lift, poor quality room for the price charged eg over $400

        • Older travelers
          5.0

          Close to the ski bus stop

          Breakfast very very poor. No fresh fruit. Only one type of mueslil, only one type of yoghurt and no dried fruit. Bread from the previous day, which remained after dinner. Rooms with old equipment. There was no soap or shampoo in the bathroom and only some poor quality soap. Very strong smell of cigaretts in the hotel bar which is open on lobby. I choose this hotel because I read description of the hotel. I was very dessapointed at the place.

        • Group of friends
          7.0

          Location is very good, closed to the station.

          The cleaning fee doesn't include in the hotel rate, it cost CHF150 and the reception will not inform you until check out.

        • Group of friends
          9.2

          It is a nice hotel. Very good if you are traveling in a group.

          Cleaning charges are a bit high.

        How to reach hotel

        hotel Ambassador Zermatt Hotel Zermatt location
        Show big map »

        Hotel Address:

        Spissstr. 10 Zermatt Vs 3920, Zermatt, Switzerland

        Get directions
        City Center
        • Zermatt
          500 m
        Airports
        Train Stations
        • Zermatt
          200 m
        • Zermatt GGB
          200 m
        • Bus stop
          11.4km
        Restaurants
        • Corbeau d'Or (cuisine: Delicatessen)
          60 m
        • Restaurant vis-a-vis (cuisine: Swiss)
          130 m
        Ski areas
        • Pollux
          130 m
        • Zermatt-Matterhorn Ski Resort
          3.0km
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          85

        Hotel Awards

        SwissHOTEL AWARDSRecommendedZermattAmbassador Zermatt

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Switzerland

        Use Badge